Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, the product must be unopened, unused, and in its original packaging. For food safety reasons, opened food and beverage products cannot be returned.

To start a return, contact us at support@drinkvm.com. If your return is approved, we will send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Returns should be sent to:

21045 Vanowen St Apt 130

Canoga Park, CA 91303

United States

Damages and issues:

Please inspect your order when it arrives. If the item is defective, damaged, or you received the wrong item, contact us immediately at support@drinkvm.com so we can evaluate the issue and make it right.

Non-returnable items:

Opened food and beverage products, sale items, and gift cards cannot be returned.

Refunds:

We will notify you once we receive and inspect your return. If approved, the refund will be issued to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, contact us at support@drinkvm.com.