FAQ

What is DrinkVM?

DrinkVM offers convenient instant coffee mixes made for everyday routines, available in Classic, Mocha, and Hot Cocoa flavors.

How do I prepare it?

Empty one sachet into a cup, add hot water, stir well, and enjoy. Adjust the amount of water to your taste.

How many servings are in each pack?

Each pack includes either 14 or 30 single-serve sachets, depending on the product size.

Do you ship orders?

Yes. We currently ship orders within the United States. Shipping rates and delivery options are shown at checkout.

How long does shipping take?

Orders are usually processed within 1–3 business days. Standard shipping is estimated at 3–5 business days, and express shipping is estimated at 1–2 business days.

Can I return my order?

Unopened products in their original packaging may be eligible for return within 30 days. For safety reasons, opened food and beverage products cannot be returned.

How can I contact DrinkVM?

For questions, order support, returns, or shipping help, please contact us at support@drinkvm.com or use the Contact page.